In this mock-documentary, John Cleese narrates a series of sketches on irritation -- types and techniques. Included are parents irritating their children, old ladies irritating movie-goers in a theater, an overly subservient waiter, a car repairman denying obvious car trouble, a party guest hinting for a ride, airplane pilots playing practical jokes on their passengers, and a talk show host who doesn't stop talking.

In this special, John Cleese coins the term "Pepperpot" which means "a certain type of middle-aged woman who uses irritation as a way of life; it's the only thing she's really good at." This is the word for the little old ladies portrayed by Cleese and his colleagues on "Monty Python's Flying Circus" (1969)

Pilot #2:
Please find the emergency spill in the washroom at the back and release it!


Pilot #1:
But do not unfasten your safety belt!


Flight Attendent:
That's got 'em back to their seats.


Pilot #2:
The emergency spill must be released!


Pilot #1:
But do not leave your seats!


Pilot #2:
Do not panic!


Pilot #1:
Tea will be served.


Pilot #2:
Inflate your lifejackets!


Pilot #1:
And extinguish all cigarettes!


Pilot #2:
Please remove the luggage from the racks above your heads and please it on the other side of the aircraft.


Pilot #1:
Except for hand luggage...


Pilot #2:
Which you should sit on!